Atlantic Global Courier — Privacy Policy
Atlantic Global Courier respects your privacy and is committed to protecting the personal information you provide when using our courier, shipping, delivery, tracking, and related services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.
Information We Collect
Depending on how you use our services, we may collect:
- Personal information: Your name, telephone number, email address, billing information, and identification or verification information where required.
- Shipping information: Sender and recipient names, delivery addresses, package details, tracking numbers, delivery instructions, and related shipment information.
- Payment information: Information necessary to process payments, such as transaction details and billing information. Where payments are processed by third-party payment providers, their privacy policies may also apply.
- Communication information: Messages, inquiries, customer-service requests, and other communications you send to us.
- Technical information: IP address, browser type, device information, operating system, and information about how you interact with our website.
- Tracking and location information: Information necessary to provide shipment tracking, delivery updates, and related services.
How We Use Your Information
We may use collected information to:
- Process and manage shipments and deliveries.
- Provide tracking and delivery updates.
- Communicate with senders, recipients, and customers.
- Process payments and maintain transaction records.
- Provide customer support.
- Verify identities and prevent fraud, misuse, or unauthorized transactions.
- Improve our website, services, and customer experience.
- Comply with applicable legal, regulatory, customs, and law-enforcement requirements.
- Send service-related notifications and, where permitted, promotional communications.
Sharing of Information
We may share relevant information with trusted third parties when necessary to provide our services. These may include:
- Delivery and logistics partners.
- Payment processors and financial institutions.
- Technology, hosting, and communication service providers.
- Customs, regulatory, or government authorities where legally required.
- Professional advisers or authorities when necessary to protect our legal rights or prevent fraud.
We do not sell your personal information simply for the purpose of allowing third parties to market their products or services to you.
Shipment and Recipient Information
Because courier services require the exchange of delivery information, certain information about a shipment may be accessible to authorized personnel, delivery partners, or other parties directly involved in completing the shipment.
We only intend to use such information for legitimate shipping, delivery, customer-service, security, and legal purposes.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should therefore avoid sending highly sensitive information through unsecured communication channels unless specifically required and authorized.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly.
- Remember preferences.
- Understand website usage.
- Improve website performance and functionality.
- Support security and fraud prevention.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally permitted.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is used or shared.
Requests may be subject to applicable legal requirements and verification procedures.
Third-Party Websites and Services
Our website or communications may contain links to third-party websites, payment services, tracking services, or other platforms.
Atlantic Global Courier is not responsible for the privacy practices, security, or content of third-party services. We encourage users to review the privacy policies of those services before providing personal information.
Children’s Privacy
Our services are intended for individuals and businesses capable of entering into legally binding transactions. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
International Data Transfers
Because shipping and logistics may involve multiple countries and service providers, personal information may be processed or transferred across national borders where necessary to provide our services or comply with legal requirements.
Where required by applicable law, we will take appropriate measures regarding such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When changes are made, the updated policy will be posted on our website with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact Atlantic Global Courier through the official contact information provided on our website.
Atlantic Global Courier
Privacy & Data Protection Department
Email: support@atlanticglobalcourier.com
By using Atlantic Global Courier’s website or services, you acknowledge that you have read and understood this Privacy Policy.